What We Delivered

Client Testimonials

What our client's have experienced while working with us.

"Zip Water had to improve our operational processes to meet our customers’ expectations. We were suffering from growing pains. Our processes and policies needed urgent updating and we needed timely (and practical) action to address some key pain points for us, and our customers. We engaged John Field from Reworq Consulting to implement a strategy encompassing Working Capital, Risk & Controls, and Supply Chain processes (product returns). He benchmarked Zip Water to compare us to industry 'Best Practice' and to justify the changes Reworq recommended we make. Our team readily accepted the new change program and John guided us through significant challenges on our journey. His approach was consultative across our Leadership Team and a wide range of stakeholders, including the grassroots level. Reworq Consulting then simply implemented bold (and lasting) process and policy changes that led to significant financial benefits, improved profitability, risk mitigation, and eliminated waste (for good!) from our Supply Chain processes. I can highly recommend our Reworq Consulting experience."

“John Field from Reworq Consulting was engaged to review our ‘current state’ operational processes, policies, and internal business controls within our Enterprise and Government business focusing on the Credit & Collections function that operates across multiple brands. This strategic assessment identified critical areas for improvement with our ‘future state’ vision and alignment. John executed this Strategic Roadmap and implemented the supporting Process Compliance Framework, Risk Matrix, and Action Plans. He introduced AGILE Change methodology and 'Best Practice' insights that challenged our team’s new approach and mindset change. John’s consultative and positive guidance with his recommendations provided a solid foundation for supporting our change journey. A truly professional experience working with John!”

“Due to Trucell’s rapid growth phase and the impact on changes to our IT business, we were looking for guidance on the best approach to review our existing operational processes and outdated policies. John Field from Reworq Consulting proved to be outstanding at identifying our key issues, transparent with recommendations, and also directions on next steps. The main benefits for us were John’s coaching philosophy, insights, and the development of our strategy roadmap. He challenged our identity, guided our team, and yet the integration phase(s) were not disruptive to our business. Our teamwork improved and the team began to collaborate with working towards finding solutions, but also equally accepting of new perspectives. For us, it wasn't just theoretical knowledge and new methodologies, but practical insights that gained immediate acceptance. John, thanks for your commitment to help the Trucell team!”

“We first engaged with John Field on our Head Office initiative and for the purpose of establishing a centralised Shared Services Centre for our administration, finance, and PMO functions. He drew upon his extensive financial, IT, and operational experience to setup our internal framework and thereby, provide vital decision support for our Executive Team. John’s hands on approach and collaborative style helped establish an environment whereby process alignment (and structured improvements) in these areas, became crucially important to our next growth phase. He managed key relationships with many stakeholders from vendors, clients, and 3rd Party outsourcing, by introducing new concepts and service level initiatives. Today, Concrete Structures has built upon John’s initial foundations, and we were fortunate to have benefited from his guidance.”

“Partnering with John Field was something I was keen to do after we worked together a few years ago on the AICM Quality Accreditation Programme (AICMQ). A like-minded credit professional who is knowledgeable and enthusiastic about Credit Management, Risk Management, and Working Capital disciplines. I'm really pleased to have John in my network and also looking forward to sharing ideas, insights, and 'Best Practice' O2C process in this exciting new partnership with Reworq Consulting.”

"John has been amazing to work with. He brings an industry knowledge that is unmatched. John was able to diagnosis areas for improvement in our business that related to scalability, processes, and team structures. He was purely analytical, professionally detached, and he has taken our business to new heights. Highly recommend the Reworq Consulting experience and John's guidance!"

Awards & Recognition

We are honoured to be recognised for our accomplishments.

AICMQ Accreditation Programme

Head of Accreditation, AICMQ – Appointed by AICM

Following the signing of the Licence Agreement with the Chartered Institute of Credit Management UK (CICM), the Australian Institute of Credit Management (AICM) became the first professional body outside of the UK region to promote the CICM Quality Accreditation Programme (CICMQ) to AICM Members and their affiliated organisations.

On Friday 9th October 2015, the AICM National Board and Nick Pilavidis, CEO, announced (via Press Release) the new role appointment of John Field FICM, CCE, ACPM – Head of Accreditation, AICMQ.

As Brand Ambassador for the AICM Quality Accreditation Programme (AICMQ), John is responsible for the commercial governance, development, and execution of the AICMQ Product Roadmap and AICMQ Go-To-Market (GTM) Strategy. With John’s strategic appointment, this will ensure a thorough and complete review of the CICM Quality Accreditation Programme (CICMQ), including processes and procedures. Then, engagement of the transitional changes and integration to meet the requirements of the Australian Credit Management market.

AICM Quality Accreditation (AICMQ) is awarded to organisations that can effectively demonstrate ‘Best Practice’ Credit Management, which is tested (and certified) during an independent audit assessment by an AICMQ Assessor.